At Raizen InEx, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, protect, and disclose information obtained from users who visit our website or interact with our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

This policy applies to all visitors, clients, vendors, and users of our website and services across Tamil Nadu, Puducherry, and other regions.

We may collect both personal and non-personal information when you interact with our website or contact us for services.

Personal Information

We collect personal information only when it is voluntarily provided by you, such as:

• Full name

• Phone number

• Email address

• Company name (if applicable)

• Project location

• Service requirements or enquiry details

This information is typically collected through:

• Contact forms

• Request for quotation forms

• WhatsApp or email communication

• Phone calls initiated through the website.

We may automatically collect non-personal information, including:

• Browser type and version

• Device type (mobile, tablet, desktop)

• IP address

• Pages visited and time spent on the website

• Referring to  website links

This data helps us understand how users interact with our website and improve overall performance.

The information we collect is used strictly for business and service-related purposes.

We use your information to:

• Respond to enquiries and service requests

• Provide quotations and project-related communication.

• Schedule consultations and site visits

• Improve our website content and user experience.

• Communicate updates related to services or projects.

• Maintain internal business records.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We collect and process your data based on:

• Your consent when you submit forms or contact us

• Legitimate business interest to provide the requested services

Legal obligations are applicable under Indian law.

We take reasonable and appropriate measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

Security Measures Include:

• Secure servers and controlled access
• Limited access to authorized personnel only
• Regular system updates and monitoring
• Use of trusted third-party hosting and email services

While we strive to protect your information, no online system can be guaranteed as 100% secure. Users are encouraged to share information responsibly.

Your personal information may be shared only under the following circumstances:

• With internal team members for project coordination

• With trusted vendors or consultants strictly for service delivery

• When required by law or government authorities

• To protect our legal rights or prevent fraud

We ensure that any third party handling your data follows appropriate confidentiality and data protection practices.

Our website may use cookies and similar technologies to enhance user experience.

Cookies help us:

• Understand website traffic and visitor behavior

• Improve website performance and navigation.

• Analyze popular pages and services.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website functionalities.

Our website may contain links to external websites or platforms (such as Google Maps, social media, or WhatsApp).

Please note:

• We are not responsible for the privacy practices of third-party websites

• Users are encouraged to review the privacy policies of those websites separately.

We retain personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected

• Maintain legal and business records.

• Resolve disputes or enforce agreements

Once data is no longer required, it is securely deleted or anonymized.

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for data processing

To exercise these rights, you may contact us using the details provided below.

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is identified, it will be removed promptly.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be reflected on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically to stay informed.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Raizen InEx Private Limited

Email: info@raizeninex.com

Phone: 98844 18444